Experiential learning outperforms traditional training for developing human skills in an AI-era
New study from Taproot, with support from PwC
Work is changing faster than the way we develop people.
As AI, hybrid work and more fluid career paths reshape how work gets done, organizations recognize the importance of human skills alongside technical skills. Yet, most learning approaches still rely on traditional training models that are better suited to technical upskilling than building human skills
This study, based on insights from 130 professionals across sectors with experience in pro bono engagements supported by their employers, looks at how different learning approaches contribute to human skill development.
Across respondents, experience-based learning, like on-the-job training and pro bono service outperformed traditional training for building human skills, including problem solving, collaboration, communication, and adaptability skills. More than 70% of participants reported strengthening these skills through pro bono service.
Pro bono service has the power to enhance talent development and nonprofit capacity. Professionals apply their expertise to real organizational challenges, strengthening nonprofits while building applied human skills.
Findings suggest a clear opportunity to integrate pro bono service as a core component of an organization’s learning strategy.
Download this report to get insights on:
- A new approach to human skill development
- Integrating pro bono service into learning and development strategies
- Designing learning opportunities that double as community impact
Ready to rethink how your organization builds human skills? Download the report to learn how.
